Product Specific Terms
Hello and welcome to our Product Specific Terms!
These Product Specific Terms, along with our Terms of Service and any policies or other legal terms referenced herein or therein, apply to your access to and use of certain specific products or services made available by Journee GmbH. These Product Specific Terms are incorporated by reference into our Terms of Service. Any terminology not defined in these Product Specific Terms have the meanings set forth in our Terms of Service. In the event of a conflict or inconsistency, except as otherwise expressly set forth in these Product Specific Terms, our Terms of Service shall govern, followed by these Product Specific Terms. If you have any observations or questions about these Product Specific Terms, please feel free to contact us at hello@journee-digital.com
In these Terms, an individual who requests an offer from Journee and / or who buys or books a product or service available on our Website, is referred to as ‘You’, you’ or ‘Client’.
Recap of Products / Services
Solo + 1 Program
Your Next Best Move Program
Solopreneurs Hour
Custom Digital Projects
Section 1 - General
The terms and conditions included in this section apply to all our Products, Services and Programs listed here above (collectively referred to as “Products”).
1.1 Payment Options
Some of our Products are available for online purchase and this is enabled on our Website via Squarespace Commerce modules. When purchasing our Products online you will receive upon successful payment an order confirmation. Part of our Services can be booked and purchased also via the following flow: we prepare an offer, you receive and accept the offer and its fees and we consequently issue an invoice.
1.2 Fees
Journee GmbH prepares a written offer for extensive or custom projects. The fee depends on the time required and the individual hourly rate. Necessary additional work due to changed specifications by the Client will be announced to Us in a reasonable time frame and must be shown separately in the statement as it will imply additional fees to cover.
1.3 Reduction or cancellation of the order
Products bought online via the Website are not refundable nor can they be cancelled. When agreed custom projects are reduced or cancelled, Journee GmbH is entitled to (1) account for the work done up until that point and (2) offset the expenses and advance payments of third parties. Additionally Journee has the right to use the work it has already done for other purposes if the Product / Service is cancelled. The rights of use remain fully with Journee GmbH.
1.4 Billing & Invoicing
Journee carries out the billing on the basis of the details in the accepted offer. If such details have not been set forth in the offer, the client will receive a detailed invoice. Invoicing is done electronically. Clients will only receive digital invoices.
1.5 Terms of Payment
For payments via invoice - invoices are issued as soon as the projects or Product has been delivered and it is to be paid as a rule of thumb within 30 days without deduction. In the case of a large project, an appropriate partial payment may be charged. Journee GmbH reserves the right to shorten the payment period for first-time clients or on a case-by-case basis.
1.6 Penalties for late payment
If an invoice from Journee GmbH is not paid within the payment period stated on the invoice, the Client is in default without any further reminder. In the event of delay, Journee is entitled to invoice the Client the resulting additional expenses in the following amount:
1st payment reminder: No additional costs
2nd reminder: Flat rate of CHF 30
3rd reminder: Flat rate of CHF 50
We reserve the right to offset additional default costs. If the Client does not pay the outstanding invoice in full after the 3rd reminder, Journee GmbH is entitled to withdraw from the contract without notice, to report the work performed immediately and to hand over the claims against the Client to a debt collection agency. The costs of the debt collection agency are borne by the Client and are recognized by him.
1.7 Liability
Journee is by no means liable for the Client's loss of data or for unauthorized third parties gaining knowledge of personal data of users of the services provided by Journee as part of the Service. Journee is also not liable for: (1) data and information that the Client has made accessible and available to third parties being misused by them, (2) for any content and activities of the client, (3) loss of sales or other damage resulting from a malfunction or unavailability of a website.
1.8 Confidentiality
Journe GmbH and the Client acknowledge that during the course of the performance of a Project/Product /Service, information of a confidential nature may be disclosed between the parties. Such information, excluding the Deliverables and any other information incident to the Deliverables that a party could reasonably be expected to be provided to the other party as contemplated hereunder, shall be considered confidential information (“Confidential Information”). Neither party has the right to disclose the Confidential Information of the other, in whole or in part, to any third party, and neither party will make use of the Confidential Information of the other for its own or a third party’s benefit or in any way use such Confidential Information other than for the purposes of performance of the Product / Service /Project without the prior written consent of the disclosing party.
1.9 Publicity
Journee GmbH may use Client’s business name, logo and/or the personal name to identify the Client as a customer of Journee GmbH on Journee’s Website, in its social media accounts and/or in other marketing materials, digital or printed. Journee GmbH may issue a press release containing the Client’s name, related to any Product agreed and delivered to the Client . Neither party will use the other party’s name or marks, refer to or identify the other party for any other reason, except as established in this section, without such other party’s written approval. Any approval required under this Section shall not be unreasonably withheld or delayed by either party.
The following Sections apply selectively to the Client based on the Products/Services purchased from, or agreed via a contract with Journee GmbH.
Section 2 - Solo + 1 Program
The Solo+1 Program aims to take solopreneurs out of the hamster wheel and help them play to their strengths & joy. The Program components are:
(1) 2.5 hours of dedicated digital mentorship that can be split in maximum 3 separate sessions where the duration of a session cannot be shorter than 45 minutes. All sessions are intended to be delivered via online conference and they imply the participation of 1 of the 2 Journee GmbH Consultants. The Client will receive private scheduling links to be able to book the sessions according to her/his availability. The Client is responsible for booking the sessions and for booking them in due time.
(2) 1 digital execution module which can be selected from the ones available on the website at the moment of purchasing the Product. Once selected and confirmed the Digital Execution module cannot be swapped or changed nor can its specs be altered post agreement.
(3) 1 complimentary session of The Solopreneurs Hour which the Client must book after the purchase. The Client will receive a private link to book the session preferred or will confirm her/his preference via email to the Journee team who will reserve the spot and send email confirmation, as long as seats are still available for the desired session. Journee GmbH gives no guarantees in such sense and it is the responsibility of the Client to express her/his preference as soon as reasonably possible.
The full duration of the Solo+1 Program delivery cannot be longer than 2 months from the day of the 1st digital mentorship session. Additional Digital Execution modules can only be purchased by Clients who previously bought the Solo + 1 Program.
Section 3 - Your Next Best Move program
The Your Next Best Move Program (also referred to as YNBM) aims to provide guidance and clarity so that decision makers can feel at ease when taking the next step in the digital journey of their business. The Product, available in 3 possible plans - Essential, Standard and Prime, implies the following 4 steps, all to be completed via online conference meetings.
(1) Intro Call - 30 minutes, includes: customer and contractor team introduction, customer description of her/his business context and main goals targeted. If this session is not done before payment, it can be merged and executed together with the Discovery session.
(2) Discovery - 60 minutes, includes a guided interview where more details are provided by the customer around the business, the challenges or choices faced and most importantly the goal she/he is striving towards.
(3) Tailor - With the input and the info collected the Journee GmbH team will employ its experience and expertise to design a custom YNBM recommendations document. The output will contain an outline of a recommended path to take from a digital marketing and tech perspective.
(4) Delivery - 60 minutes. Customer and contractor reunite via online conference and the YNBM set of recommendations is presented and discussed.
The components of each YNBM plan (Essential, Standard, Prime) are as per those listed on the website at the moment of the purchase and the delivery materials will always be aligned to these as long as they apply to the specific case of each Client. The YNBM Delivery documents will be tailored to the specific business context, the defined objectives and needs of each Client.
Section 4 - The Solopreneurs Hour
The Solopreneurs Hour sessions are online discussions hosted by Journee GmbH. The sessions are designed only for solopreneurs (being the owner and the only employee of their business).
Each session can host a maximum of 8 solopreneurs + 2 hosts (Journee GmbH team). Seats can be reserved via online booking and they are assigned on a first-come-first-served basis. The complimentary sessions, as part of the Solo + 1 Program, can also be reserved - for the preferred session, via the Journee GmbH team, as long as seats are still available. Please refer to the Solo + 1 Product terms for more details.
Section 5 - Custom Projects
Such Products will be agreed, defined and detailed via a separate signed agreement (signature collected via DocuSign technology), in addition to accepting all terms and conditions set forth included in the Terms of Service, Privacy Policy and into the Product Specific terms documents.
Journee GmbH contact details
Journee GmbH is a company registered in Luzern, Switzerland at the address 9 Metzgerrainli, 6004, Luzern, Switzerland.
You can contact our team by email at hello@journee-digital.com